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There are many benefits to an observation and
feedback process. The most important benefit is
usually a significant decrease in injuries (over
60%). However, there are many other important
benefits as well:
-
a significant
decrease in injuries (on and off the job)
-
improved
participation
-
reduced costs
-
more and better
improvement suggestions
-
decrease in
unsafe conditions
-
decrease in
accidental equipment damage
-
reduced downtime
-
improved
ergonomics / workstation design
-
better
housekeeping and orderliness
-
better
understanding of safety rules and procedures
-
improved
communication
-
a large increase
in positive reinforcement for safe behaviors
-
improved
awareness (eyes and mind on task)
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...and why does it
work?
Overview
SAFETRACK is an observation and feedback process. Observation
and feedback processes or behavior based safety
processes have been around for a long time (over 30
years). Thousands of companies in Canada, the United
States and around the world have used them
successfully to significantly decrease injuries.
However, the injury reductions and other benefits
aren't free. They require hard work or effort and
well trained observers.
Teaching people how to observe a co-worker and how
to deliver meaningful positive reinforcement is
primarily what this course is about. Secondarily,
it's about how to positively correct at-risk
behavior if observed.
In order to deliver meaningful positive reinforcement,
especially for certain very important "on-going"
safe
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behaviors like eyes on task, body position out of the
line-of-fire and balance, traction or grip - it's
impossible to give meaningful and effective positive
reinforcement unless the person or co-worker is
either observed or videotaped. (You can't say thanks
for driving the forktruck or loader safely if you
didn't actually watch the person driving it -
because they know that you don't really know whether
they were driving it safely or not.)
This course will also teach people how to record and
track their observations so the data can be analyzed
and improvement strategies can be developed. |
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